Shipping policy

Shipping Policy – Luxéa

Thankupdated: June 2025 you for shopping with Luxéa. We’re committed to delivering your order as quickly and safely as possible. Below you’ll find details about our shipping process, delivery times, and more.

Shipping Destinations

We ship worldwide, including the United States, Canada, Europe, the Middle East, and more.

If your country does not appear at checkout, please contact us at aroudabrar4@gmail.com for support.

Order Processing

  • All orders are processed within 1 to 3 business days.

  • Once your order is shipped, you’ll receive a confirmation email with your tracking number.

Please allow additional time during busy seasons or for international orders.

 Shipping Times

Shipping times vary by destination:

  • USA & Canada: 6–12 business days

  • Europe: 7–14 business days

  • Middle East & North Africa: 7–15 business days

  • Asia & Australia: 10–18 business days

  • Other countries: 10–20 business days

Delivery time does not include order processing time.

 Shipping Fees

  • Standard Shipping: FREE on all orders

  • Express Shipping (if available): Shown at checkout

We occasionally run free express shipping promotions. Stay subscribed to our newsletter!

 Tracking Your Order

Once your order is shipped, you will receive a tracking link by email. You can monitor the delivery status at any time.

If you have not received your tracking number within 5 business days, contact us at aroudabrar4@gmail.com.

 Lost or Delayed Shipments

If your package is delayed or lost in transit:

  • Please allow extra time due to customs or shipping company delays.

  • Contact us if it’s been more than 25 business days since your order was shipped and still not delivered.

We will investigate and help resolve the issue or send a replacement if necessary.

Customs, Duties & Taxes

International orders may be subject to customs duties and taxes upon arrival in your country. These charges are the responsibility of the customer.

Luxéa is not responsible for any additional fees or delays caused by customs.

Incorrect Address

Please ensure your shipping address is correct when placing your order.
We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

If you notice a mistake, email us within 24 hours of placing your order.

 Need Help?

For any questions related to shipping, feel free to contact us:

📧 aroudabrar4@gmail.com
We’ll respond within 24–48 hours.