Privacy policy

Privacy Policy – Luxéa


This Privacy Policy describes how Luxéa – the Site, we, us, or our – collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.luxeaskin.com or otherwise communicate with us (collectively, the Services). For purposes of this Privacy Policy, you and your mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not use the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the updated version and update the Last updated date above.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources depending on how you interact with us. This may include:

  • Communicating with you

  • Providing the Services

  • Complying with legal obligations

  • Enforcing our Terms of Service

  • Protecting our rights and the rights of users

What Personal Information We Collect
The personal information we collect depends on how you use our Site. This may include:

Information We Collect Directly from You

  • Name, address, phone number, email

  • Billing/shipping address and payment confirmation

  • Account login info

  • Shopping activity (items viewed or added to cart/wishlist)

  • Information sent through customer support

Some Services may require certain personal info. If not provided, these features may not be accessible.

Information We Collect through Cookies
We automatically collect information like device type, browser, network connection, IP address, and how you interact with the Site. We do this through cookies, pixels, and similar technologies.

Information We Obtain from Third Parties
We may collect information from:

  • Service providers like Shopify

  • Payment processors

  • Third-party tools that track interactions (email clicks, ads, etc.)

We treat this data according to this Privacy Policy but are not responsible for third-party accuracy or policies.

How We Use Your Personal Information

  • Providing Products and Services: order management, account creation, delivery, returns, and reviews

  • Marketing and Advertising: promotions by email, SMS, and ad personalization

  • Security and Fraud Prevention: fraud detection and account protection

  • Customer Communication: support and service improvements

Cookies
We use cookies to personalize and operate the Site. For full details see https://www.shopify.com/legal/cookies

You can block cookies in your browser settings. Doing so may impact how the Site functions.

How We Disclose Personal Information
We may share your information with:

  • Vendors (IT, shipping, payment, analytics)

  • Business and marketing partners

  • Affiliates

  • Legal authorities

  • In business transfers (mergers, sales, etc.)

We do not sell your sensitive personal data or use it to infer characteristics.

User Generated Content
Reviews and other content you post publicly may be visible to others. We are not responsible for how others use or store that data.

Third Party Websites and Links
We may link to external websites. We are not responsible for their privacy or security practices.

Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect data from minors. Contact us if a child has submitted personal information.

Security and Retention of Your Information
We take security seriously but cannot guarantee perfect protection. Avoid sharing sensitive data over unsecured channels.

We retain your data as long as needed for account, legal, or business reasons.

Your Rights and Choices
Depending on where you live, you may have rights to:

  • Access the data we hold

  • Request deletion or correction

  • Opt out of certain uses

To exercise your rights, email us at aroudabrar4@gmail.com

Contact Us
If you have questions about this Privacy Policy, contact us at:

Luxéa
Email: aroudabrar4@gmail.com